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Role of NGO's in Human Resources Development

NGO’s contribute a lot towards the development of people. A visiting lecturer of Harvard recently remarked that if there was any development happening in grassroots-India it was because of the NGO’s. But how exactly have they contributed to the growth and development of human resources? NGOs have contributed by finding philosophical and pragmatic answers to issues about human development in and through their operations. Contrasting to the popular notion of ‘charity’, it is the newer concept of ‘development’, which has helped NGOs achieve their developmental objectives. And this new philosophy of development has worked only when it has encompassed the recipients, development workers and the stakeholders. But can these lessons to be relevant to corporate Human Resources Development? This paper analyses this issue in two sections, by examining a few core, critical issues that are confronting NGO’s today as they engage in development.
What is the context in which the NGO has contributed to the development of Human Resources Development?
What are the applicable lessons for corporate Human Resources Development of these?

In order to embark on the contribution made by the NGO to the development of Human Resources Development it is vital to trace the context in which NGOs work today. Let us take a look at the issues in the NGO today.

What are the business themes faced in the NGO work?
Development vs Charity – the evolving place for beneficiaries in the development process
Motivation for Development in an NGO
Funding Fundas and Ideological Agendas
Human Development – an input/output perspective
Contribution of NGO work to Human Resources Development
What should be the focus of Human Resources Development ?
Shifting the paradigm of Human Resources Development
Company vs. Community


What are the business themes faced in the NGO work?

1. A Human Resources Development puzzle in the NGO sector is that largely government efforts have failed in development while NGOs succeeded. What has enabled these organisations to succeed?
2. Although the term voluntary organization is often used in India to refer to NGOs involved in development work, many NGOs are not in fact voluntary organizations, and many rely primarily on paid staff to plan, coordinate and implement their development projects. Some of these paid staff are permanent employees while most are on a contract basis. What sort of HRD issues does this raise within the organisation?
3. How much of development can full-time paid workers achieve by motivating voluntary workers? If yet development occurs then what does it teach us about motivation as a stimulus among the target population as an essential pre-condition for Development to occur?
4. What is the contribution of charity based work compared to development-based work when it comes to Human Resources Development?
5. What are the HR implications in the beliefs of the founders of the NGOs?
6. What are the different stakes involved in the NGO work from the perspective of different stakeholders?
7. A major operational theme running with NGOs currently is procurement of external funding from abroad vis-à-vis local funding. How does this influence the work? In a book entitled "The Alms Bazaar," Ian Smillie identified three problems that Southern NGOs commonly face when seeking funding from outside (foreign sources): "cherry picking" specific projects, refusal to fund overheads, and delays in decision-making and remitting funds. Although these are not the only problems for Southern NGOs, they highlight the nature of the difficulties involved in seeking funds from donors who may be unfamiliar with conditions on the ground, and who have their own programming preferences, guidelines, and expectations. What are the business implications for the NGO in light of such ‘cherry picking’? ....next page


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