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What should be the focus of Human Resources Development?

In this debate, two distinct perspectives have emerged that describe the fundamental goals of Human Resources Development different ways. At one extreme, advocates of the learning perspective state the essential goal of Human Resources Development should be learning directed at developing the whole person. From this viewpoint, the philosophy of Human Resources Development parallels liberal education in which the value of learning is intrinsic (personal), non-instrumental (an end in itself), and is not explicitly linked to performance. At the other extreme, advocates of the performance perspective believe the goal of Human Resources Development is to improve individual, group/process, and organizational performance. This philosophy stresses the extrinsic, utilitarian value of learning and its explicit connection to performance. Both perspectives overly simplify the role of Human Resources Development in organizations and needlessly limit practice, research, and thinking in Human Resources Development.

Human Resources Development focuses on keeping the human resources at the workplace in a state of well being so that the immediate work needs may be achieved. In doing so they contribute to the larger good of society’s improvement. They draw on the resources of a developed population, the handiwork of NGO development, in order to achieve efficient production. A successful Human Resources Development department is one, which has ensured that the employee has had a long professional life with the company, and has successfully produced and achieved as much as he can.

When pondering about what is Human Resources Development, Prof. Arul of IIRM, Anand as said that, “Human Resources Development as a concept cannot, de jure, precludes any segment of society. Yet its definition must be workable; it must be capable of being translated into action. Besides having to be so universal and operational, the definition of Human Resources Development, I would like to argue, must also be permeated by a philosophy, an ideology or certain values. Concepts in m/any other field(s) may be adequately defined free of values, but value-free concepts are bound to be abortive in the field of development.

A value-based definition must also urge and guide relevant action rather than just portray a scene. I would, therefore, begin by calling Human Resources Development a set of activities rather than a process -- not, in the least, implying thereby that process is of little significance. The set of these activities would, for example, include construction of reliable and valid instruments, designing of training programmes, administration, evaluation, interviewing, placement, performance appraisal, refreshers, etc; these are all inter-related both because of their requisite sequence as well as their mutual cause-effect dependencies. The activities must be goal-oriented and selective: Goal-oriented to have direction and selective because an all-inclusive development would be neither feasible nor desirable. As Campbell (1975) argues, while some aspects of human nature are to be curbed for optimal coordination, ...narrowing down by random choice would also fail to achieve optimum results. (See also Milgram, 1974 and Campbell, 1956).”

In a way the approaches seem to be ‘ultimate, absolute’ questions, which may have limited implication for a world here and now. All these approaches have yielded significant benefits as well have had limitations. Yet an exploration of the issue should be ongoing to yield direction and clarity in times of confusion. A very helpful way to see the development of people at the workplace is to look at the company as a community of people. What happens if this is done ?......next page

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Contribution of NGO work to Human Resources Development
What should be the focus of Human Resources Development ?
Shifting the paradigm of Human Resources Development
Company vs. Community


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