Study of Performance Appraisals in Chennai

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Madrasmarkets recently completed a survey of 20+ organisations in Chennai of size 10-1700 employees on the process of appraisals. The objectives of the appraisal were to survey the problems found with performance appraisal systems found commonly among these organisations. Open ended, unstructured, direct interviews were conducted to collect responses. The types of people who participated included the appraisers, appraisees, and HR departments.

This document talks about a list of 27 issues faced in a performance appraisal system as reported by the participants. Reading these would support you to know the stages needed to be followed in the appraisal cycle and the issues that will come up. The study also gives concrete pointers to the issues faced which inturn would support to bolster your appraisal system. It also inlcudes some best practices

If anything is clear it is that at many organisations there is hardly any performance improvement due to appraisals. The HR people agreed that the system has barely caused any changes to their own performance ! Overworked, in-experienced HR staff would have to take most of the blame for letting loose a potentially dangerous system as appraisal without training or warning. It is equally true that many HR staff do not know the difference between training and development and what appraisal can do and cannot do.

It is sad that appraisals which is a powerful mechanism for human development remains as a dormant tool in most of the companies.
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